Michelle Ngome

Inclusive Marketing Consultant | DEI From a Marketing Perspective

Creating Memorable Client Experiences with Tiffany Taylor Hicks

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Tiffany Taylor Hicks is a training consultant and business strategist of the Velvet Rope Experience. This is a great interview for the solopreneur and small business owner to find the small elements that distinguish you from your competition.

In this episode we discuss how to create a memorable customer experience:

  • The biggest problems small business owners face within their business.
  • The power of connection and process of creating memorable experiences.
  •  The four R’s: revenue, referrals, reviews, and retention.

Contact Tiffany:

Upcoming Events:

  • Womeneur Conference, Friday April 27th in New York
  • NY Meetup (TBD)
  • People Fund
  • Paul Brunson Content Creators Mastermind (Private)
  • Women’s Mastermind (Private)

Sponsorship:

Contact Michelle:

About Ngome

Michelle Ngome is an award-winning inclusive marketing consultant. As the founder of Line 25 Consulting, she trains and consults with organizations on how to create diverse and inclusive marketing strategies. She is the recipient of the Courageous Marketing Leader and Houston Business Journal's Diversity in Business awards with her efforts creating the African American Marketing Association (AAMA). Her contributions have been featured in numerous publications including The Wall Street Journal, Entrepreneur, eMarketer, PR News, and Forbes. Currently, she hosts the Marketing For the Culture podcast powered by AAMA.